Support

Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will open. It contains detailed information about all the actions that you can perform on the page in question. Each popup shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast range of how-to video clips illustrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, have a look at our comprehensive Frequently Asked Questions database, which contains questions asked by actual clients and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our fantastic team of technical support engineers available 24-7 and eager to help you with any question. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time being just twenty minutes), so you will not have to wait a long time to get an answer to your question.