We will be performing a capacity upgrade of our UK Data Center
Dear iClickAndHost Customers,
We would like to inform you about an upcoming large scale UK Data Center expansion during the next 2 weeks.
This will be due to the fact that we are running out of space on the racks we currently have in Berkshire. We are etremely happy and thankfull that we have managed to grow enough that we need to utilize more racks and more floorspace in our UK data center and we want to use this moment to upgrade and improve the hardware and the infrastructure supporting our innovative cloud platform in order to serve you, our valued customers, even better in the future.
We have dones this before and we have carefully planned the whole process and we are doing a lot of the work in advance in order to perform the move and upgrade with minimum impact to the uptime of the online services. Here is a general schedule of the procedures we will be performing:
1. We will be setting up new server racks, upgrade the network and add new DDOS / flood protection devices - the expected downtime here should be less than an hour.
2. Once this is done we will begin to physically migrate servers over from the old data hall to the new data hall. We will be starting with the storage servers - the expected downtime here would be up to 30 minutes maximum per storage server.
3. The next step is to migrate the mail servers - the expected downtime here is again about 30 minutes per mail server maximum.
4. The last but not least will be migrating the web servers - We will have all new web servers setup on the new place in advance and the expected downtime per web server is about 5 minutes for a reboot.
This is a major upgrade that will bring great new overall experience and we do hope you that you all will appreciate it!
The sad thing is that we are forced to work only during business hours due to security policies in our data center.
The procedure will start on Tuesday, July 7th at 9 am UTC and it is planned to be completed by Friday, July 17th.
The expected total downtime during this entire period is about 4 hours but you can have our promise that we will do our best to get this done much faster for your convenience.
Thank you for understanding regarding this matter.
Best Regards, The iClickAndHost Team